Apr 1

(By Todd Bossler)

Todd Bossler

We send out a tremendous amount of emails through the Big Biller software, and that number increases on just about a daily basis.  We’re always striving to add new users to the software, and as you well know, recruiters are using email marketing more and more.  With volume increasing like it has, it only stands to reason that there are more instances of “bounce backs,” which are emails that can’t be delivered because of bad or incorrect addresses.  I’m sure you’ve seen these in your email inbox with a subject line like those that are listed below—or ones that are similar:

  • 550 5.1.1 User unknown
  • 550 No such user – psmtp
  • 550 User account is unavailable
  • 550 Recipient Rejected: No account by that name here

Anyway, I wanted to address this issue in The Pinnacle newsletter.  Specifically, I’d like to talk about some of the things you can do to help ensure that as many of your emails are delivered to their intended recipients as possible.  When it comes to the Big Biller software, one of our goals is to make sure that the software runs as smoothly and as efficiently as possible.  Unfortunately, when mass emails are sent through Big Biller, and a large number of those email addresses are bad, the software keeps trying to send the emails.  That bogs the system down to a certain extent (affecting band width, speed, etc.) so that it’s not running in an optimum fashion.  This then serves as a hindrance to all Big Biller users, a hindrance that we’d like to reduce, if not get rid of all together. Read More


Mar 3

Now that the Tampa Placement Conference is over, that means the Kansas City conference is on the horizon . . . and it’s rapidly approaching! In fact, it’s less than a month away.  The event is scheduled for Friday, March 19, at the Embassy Suites Kansas City – International Airport.  Now there’s an announcement I’d like to make regarding the conference, but before I do that, I’d like present some other information about the event. Read More